ACQUIRE CUSTOMERS ON AUTO-PILOT
The Reviews & Messaging Platform For Local Business
Online Reviews
Improve your ratings and build your reputation to win more business.
Messaging
Reach your customers wherever they are.
Payments
Fast, easy, secure payments.
All the tools you need to grow in one place.
Online Reviews
Automate your online reviews with a few simple clicks & respond to reviews in 1 place
Messaging
Manage your messages with a single inbox for text, Facebook messages, Google messages, and more.
Webchat
Convert more website visitors into leads & sales conversations with Webchat.
Payments
Easy text 2 pay client invoicing. Simplify your client invoicing & get paid faster.
Missed Call Text Back
When you're away, have Obsidian Edge Intelligence follow up via text so you never lose another customer
CRM
Grow your audience & know where
new leads are coming from
Online Reviews
Automate Your Online Reviews
Improve your ratings, build your reputation, and get found online by sending review requests via text to recent customers, responding to and interacting with reviewers, and managing it all from a single inbox.
Every Conversation In One Place
Communicate Efficiently With Customers and Leads
Reach your customers wherever they are with text messaging. Request reviews, connect with website visitors, collect payments, respond to Facebook & Google Messages, and market to customers and leads all from your app.
Get Paid Faster Than Ever
Collecting payments isn’t anyone’s favorite job. Make paying as quick and convenient as possible for your customers with a secure payment link delivered right to their phone.
Grow Your Audience
Grow your audience & know where new leads are coming from with Obsidian Edge Intelligence's easy-to-use CRM. Easily import existing leads to make client communication a cinch!
Easily Integrates With Leading Apps
Book a Demo
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We’re on a mission to build a better future where technology creates good jobs for everyone.
BUILT FOR WATER RESTORATION OPERATORS
You may not need more leads. You may need to stop losing the ones you already earned.
OES finds where opportunities, jobs, and cash disappear across your operation—then builds the response and visibility systems that close the gaps.
No software pitch. No AI theater. We diagnose before we prescribe.
THE DIAGNOSIS
Revenue does not vanish all at once.
It leaks through small failures across the entire job lifecycle. Most owners can feel the loss. Few can see exactly where it starts—or what it costs downstream.
Visibility
The urgent customer cannot find or trust you fast enough.
Response
Calls, forms, and messages wait while the customer keeps searching.
Qualification
Weak triage sends the wrong information—or no information—to dispatch.
Handoff
Critical context disappears between the office, technician, and job site.
Follow-up
Estimates and undecided prospects die quietly inside the pipeline.
Revenue Capture
Completed work, documentation, billing, and cash fall out of alignment.
Compounding
Great work fails to become reviews, referrals, and the next profitable job.
THE ARCHITECTURE
Your operation needs a nervous system—not another disconnected tool.
We connect the revenue-critical moments from first contact to cash in the bank, then give leadership a clear command layer above them.
Seven Revenue Leaks
Find the exact gaps costing attention, jobs, margin, and cash.
Restoration Revenue Chain
See how each opportunity moves from discovery through collection.
CNS Build
Create the communication and automation layer between critical handoffs.
Revenue Command Layer
Give ownership one clear view of performance, risk, and intervention.
THE PRESCRIPTION
Build only what the leak requires.
Three levels of protection. The right starting point depends on what the audit exposes.
Response Shield
Strengthen local visibility and trust when every minute matters.
- Local search presence
- Google Business optimization
- Reputation visibility
- Performance tracking
Response Engine
Protect every inbound opportunity with faster response and structured follow-up.
- Missed-call response
- Immediate lead follow-up
- CRM and pipeline design
- Booking automation
Response Command
Connect response, operations, reputation, and leadership visibility.
- AI voice and chat response
- Review and referral systems
- Revenue Command Layer
- Full operational visibility
“Build systems that help the people who help others.”
THE OES OPERATING PRINCIPLEFREE OBSIDIAN RESPONSE AUDIT
Find the first leak worth fixing.
We’ll map how an opportunity enters your business, moves through response and dispatch, becomes a job, and turns into collected revenue.
Stop guessing where the revenue went.
Start with one diagnostic conversation—not a canned software demo.
Book My Free Response Audit ↗BUILT FOR WATER RESTORATION OPERATORS
You may not need more leads. You may need to stop losing the ones you already earned.
OES finds where opportunities, jobs, and cash disappear across your operation—then builds the response and visibility systems that close the gaps.
No software pitch. No AI theater. We diagnose before we prescribe.
THE DIAGNOSIS
Revenue does not vanish all at once.
It leaks through small failures across the entire job lifecycle. Most owners can feel the loss. Few can see exactly where it starts—or what it costs downstream.
Visibility
The urgent customer cannot find or trust you fast enough.
Response
Calls, forms, and messages wait while the customer keeps searching.
Qualification
Weak triage sends the wrong information—or no information—to dispatch.
Handoff
Critical context disappears between the office, technician, and job site.
Follow-up
Estimates and undecided prospects die quietly inside the pipeline.
Revenue Capture
Completed work, documentation, billing, and cash fall out of alignment.
Compounding
Great work fails to become reviews, referrals, and the next profitable job.
THE ARCHITECTURE
Your operation needs a nervous system—not another disconnected tool.
We connect the revenue-critical moments from first contact to cash in the bank, then give leadership a clear command layer above them.
Seven Revenue Leaks
Find the exact gaps costing attention, jobs, margin, and cash.
Restoration Revenue Chain
See how each opportunity moves from discovery through collection.
CNS Build
Create the communication and automation layer between critical handoffs.
Revenue Command Layer
Give ownership one clear view of performance, risk, and intervention.
THE PRESCRIPTION
Build only what the leak requires.
Three levels of protection. The right starting point depends on what the audit exposes.
Response Shield
Strengthen local visibility and trust when every minute matters.
- Local search presence
- Google Business optimization
- Reputation visibility
- Performance tracking
Response Engine
Protect every inbound opportunity with faster response and structured follow-up.
- Missed-call response
- Immediate lead follow-up
- CRM and pipeline design
- Booking automation
Response Command
Connect response, operations, reputation, and leadership visibility.
- AI voice and chat response
- Review and referral systems
- Revenue Command Layer
- Full operational visibility
“Build systems that help the people who help others.”
THE OES OPERATING PRINCIPLEFREE OBSIDIAN RESPONSE AUDIT
Find the first leak worth fixing.
We’ll map how an opportunity enters your business, moves through response and dispatch, becomes a job, and turns into collected revenue.
Stop guessing where the revenue went.
Start with one diagnostic conversation—not a canned software demo.
Book My Free Response Audit ↗